Effective Date: July 2026

At Valen + Ashe, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book appointments, subscribe to our email list, or communicate with us.

Privacy Policy

We may collect:
  • Name
  • Email address
  • Phone number
  • Appointment information
  • Payment information (processed securely by third-party providers)
  • Website usage information through cookies and analytics

Information We Collect

We use your information to:
  • Schedule and manage appointments
  • Send appointment confirmations and reminders
  • Respond to inquiries
  • Send newsletters and promotional offers (only if you’ve opted in)
  • Improve our website and guest experience

How We Use Your Information

If you provide your mobile number and opt in, you may receive text messages regarding:
  • Appointment reminders
  • Appointment updates
  • Promotional offers
  • Salon announcements

Message frequency varies.

Message and data rates may apply.

Reply STOP to unsubscribe at any time.

Reply HELP for assistance.

SMS Communications

If you subscribe to our newsletter, we may send updates regarding:
  • New services
  • Events
  • Promotions
  • Beauty education
  • Salon news

You may unsubscribe at any time using the link included in every email.

Email Marketing

Sharing Information

We do not sell your personal information.

Mobile opt-in information and consent will not be shared with third parties or affiliates for marketing purposes.

We may share information only with trusted service providers that help operate our business, including appointment scheduling, payment processing, email delivery, and website hosting.

Data Security

We use commercially reasonable safeguards to protect your information. While no online system is completely secure, we strive to protect your personal information.

Cookies

Our website may use cookies and similar technologies to improve performance and understand website traffic.

Contact

Valen + Ashe
Rocky River, Ohio

Email: hello@valenashesalon.com

SMS Terms & Conditions

By opting into SMS communications from Valen + Ashe, you agree to receive recurring text messages related to:
  • Appointment reminders
  • Appointment updates
  • Promotional offers
  • Salon announcements

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at hello@valenashesalon.com.

Consent to receive text messages is not required as a condition of purchasing services.

Email Marketing Consent

By subscribing to the Valen + Ashe mailing list, you agree to receive periodic emails regarding salon updates, educational content, promotions, and special events.

You may unsubscribe at any time by clicking the unsubscribe link included in every email.

I also recommend adding a small consent statement wherever people sign up for emails or texts, such as:

By submitting this form, you agree to receive marketing emails and/or SMS messages from Valen + Ashe. Message frequency varies. Message and data rates may apply. You may unsubscribe at any time. View our Privacy Policy and SMS Terms.

This language aligns well with what platforms like Mailchimp and SMS providers typically expect. Before publishing, it’s a good idea to have the policies reviewed by an attorney familiar with your business and Ohio law, especially if you’ll be collecting customer data regularly.